Notify us about incorrect fuel prices

Use this form to tell us about service stations or other fuel retailers that are:

• missing from apps or websites
• reporting incorrect fuel prices.

Note the completed form is sent to the Office of Fair Trading for assessment. The Office of Fair Trading is unable to investigate the complaint without documented evidence being attached.

The form must include documentary evidence for the complaint to be investigated and a response provided. Failing to provide this evidence will see the Office of Fair Trading use the information provided as intelligence for future proactive compliance monitoring only.

To provide evidence of the incorrect fuel price, please include BOTH:

• a screen shot of the app or website you are using showing the price and type of fuel
• a photo of the actual price of the fuel on a:
  • receipt (showing the date and time of purchase, and fuel type and price per litre); or
  • fuel pump; or
  • fuel price board

* Indicates a mandatory field

Please correct the following errors and try again. Fields with an asterisk (*) must be completed.

Disclaimer: Your submission will be provided to the Queensland Government’s Office of Fair Trading which collects information, including personal information, submitted on this form to administer and enforce the Fair Trading (Fuel Price Reporting) Regulation 2018.

Additionally, information submitted on this form can be disclosed without your consent where authorised or required by law. Under the Fair Trading Act 1989 information may also be shared on a confidential basis with other Australian fair trading agencies.

Please try again later as documents are uploading.